All QualityWorks customers who are under maintenance and prospects who are evaluating QualityWorks are eligible for Technical Support. If you have a question on window declarations, approaching difficult testing problems or any other product or implementation issue -- our highly trained customer support staff will respond to your telephone, fax and email requests as quickly and professionally as possible.
To reach Segue's Technical Support, call 617.796.1300. Or send email to support@segue.com.
Technical Support hours are: 9 a.m. to 7 p.m. (Eastern time) Monday - Thursday 9 a.m. to 6 p.m. (Eastern time) Friday
Technical Support is closed in observation of the following holidays:
| January 1st | New Years Day |
| February 17th | Presidents Day |
| May 26th | Memorial Day |
| September 1st | Labor Day |
| November 27th | Thanksgiving Day |
| November 28th | Day After Thanksgiving |
| December 25th | Christmas Day |
If you are interested in receiving information about services we provide, please submit a request.